Orders placed on www.cbdlogistics.ch are available exclusively for delivery within Switzerland.
 All products listed on this site comply with Swiss law and may contain up to 0.99% THC, making them suitable only for the Swiss market. As such, they can only be shipped to Swiss addresses.
If you’re located in Switzerland, you can place your order directly on this webshop and enjoy fast, local delivery.

Ordering from Europe?
If your delivery address is outside of Switzerland, please visit our European platform:
 www.cbdlogistics.eu.
There, you’ll find a full range of CBD products with less than 0.30% THC, fully compliant with European regulations and ready for international shipping.

Important Reminder
Before placing an order on this site, please make sure your shipping address is in Switzerland. 
For questions about delivery, product eligibility, or legal compliance, feel free to contact our support Team. We’re here to help.

At CBD Logistics, we offer a variety of payment methods to make your purchasing experience as convenient as possible. You can pay via Bank Transfer, Twint, Visa, MasterCard, PostFinance Pay app, PostFinance Card, PostFinance eFinance, or Digital Currencies. We aim to accommodate different preferences and ensure secure transactions for all our customers.

All these payment options are available through our secure online platform. Whether you prefer traditional methods like bank transfer and PostFinance options or modern solutions like Twint and digital currencies, you will find a method that suits your needs. Our system is designed to process each payment safely and efficiently, protecting your sensitive data.

If you have any questions regarding the available payment methods or need assistance with your transaction, our customer support team is here to help. Feel free to reach out for guidance or further information about our payment options.

Yes, it is possible to pay by credit card. We accept major credit cards such as Visa and MasterCard for your convenience. This allows for a quick and secure payment process when placing your orders with us.

Our online platform is designed to handle credit card transactions safely, ensuring that your personal and payment information is protected at all times. Simply select your preferred card during checkout, and the payment will be processed securely through our trusted payment gateway.

If you experience any issues with your credit card payment or have further questions, please feel free to contact our customer support team. We are happy to assist you and ensure your ordering process goes smoothly.

Yes, the products offered by Cbd Logistics comply with current legal regulations. In Switzerland, where these products are produced and sold, the hemp varieties used contain THC levels that do not exceed the legal limit of 0.99%. This ensures that the products meet the legal standards set by Swiss law, making them safe and lawful for sale and use within the country. Therefore, as a buyer, you can be confident that purchasing these products is in accordance with Swiss law.

The Swiss regulatory framework specifically governs the maximum allowable THC concentration in hemp products but does not impose restrictions on CBD or CBG levels. As long as the THC concentration remains within the prescribed limits, the levels of other cannabinoids like CBD and CBG are not subject to upper limits. It is important for consumers to check the descriptions and attributes of each product to verify the active ingredient levels before purchasing.

Cbd Logistics branded products are 100% legal because they adhere to these regulations. All products are tested and labeled to confirm their compliance with the legal THC threshold. Therefore, as a buyer, you can be confident that purchasing these products is compliant with Swiss law.

Yes, buying CBD products is legal in Switzerland as long as they contain less than 1% THC. Most products on the market meet this requirement, making them accessible for consumers.

CBD Logistics is dedicated to providing compliant products. To stay within Swiss regulations, always choose reputable sources and ensure the products contain less than 1% THC. Avoid products with higher THC levels to remain legal.

In short, as long as CBD products contain less than 1% THC, their purchase and use are legal in Switzerland. For any specific questions, please consult local authorities or contact our customer service team.

Yes, the products are manufactured in Switzerland. We select only the best qualities of industrial cannabis cultivated within the country, ensuring that all raw materials originate from Swiss-grown plants. This local sourcing allows us to maintain high standards of quality and traceability throughout the entire production process.

We verify the origin of each batch through strict controls on every single production lot. Our quality assurance procedures involve thorough checks at various stages, from cultivation to processing, to guarantee that the products meet Swiss regulations and our internal quality standards. This meticulous oversight ensures consistency, safety, and compliance.

Furthermore, we follow the Green Development policy by implementing a production chain that prioritizes sustainability and environmental responsibility. We carefully examine the production methods, the quality of the inflorescences, harvesting, drying, and preservation processes to ensure they adhere to the highest standards of quality and sustainability. All these measures confirm that our products are genuinely Swiss-made, crafted with care and precision.

The products available on cbdlogistics.ch have a maximum THC content of 0.99%, whereas those on cbdlogistics.eu contain a maximum THC level of 0.30%. This significant difference in THC levels directly impacts the production processes and the technical complexity involved. Producing products with such low THC levels, below 0.30%, requires more sophisticated and precise breeding techniques, as breeders need to select genetic varieties that maintain desired qualities while drastically reducing THC presence.

The breeding process to achieve strains with THC levels below 0.30% involves substantial investments of time, resources, and energy. Producers must dedicate multiple generations of breeding to refine these genetics, progressively eliminating varieties with higher THC content. This careful and meticulous selection process increases production costs because it demands additional resources, advanced cultivation techniques, and continuous monitoring to ensure compliance with legal limits.

As a result, products with THC levels under 0.30% are generally more expensive because their production entails higher investments in time, technology, and labor. This technical complexity and the associated costs are reflected in the final prices of products sold on cbdlogistics.eu, compared to those on cbdlogistics.ch, where the higher THC content allows for simpler, less resource-intensive production methods.

How can I receive or pick up my order?

Our products are shipped exclusively within Switzerland, using reputable courier services such as Swiss Post, UPS, DHL, or FedEx. Once your order is processed and shipped, you will receive a tracking number to monitor the delivery progress. For orders over chf 299.00, we offer free shipping; for orders below this amount, a fixed fee of chf 10.00 applies. Typically, deliveries are completed within 1-2 business days, but please allow up to 5 business days for the product to arrive at your designated address.

Is it possible to pick up my order in person?

Yes, you can select the in-person pickup option during the checkout process. In the shipping methods section, simply choose “In-Person Pickup” to indicate that you prefer to collect your order directly from our facilities. Typically, the pickup hours are from Monday to Friday, between 3:00 PM and 5:30 PM. Please ensure to schedule your pickup within this timeframe. If you need to arrange a different time or have special requests, contact our customer service in advance, and we will do our best to accommodate your needs. This way, your order will be prepared for collection when you arrive.

What should I do if I want to change or cancel my order before shipment?

At CBD Logistics, we prioritize compliance with legal regulations and responsible purchasing. Therefore, all customers must be at least 18 years old to place an order on our website. Proof of age may be required during the purchase process or at delivery to ensure adherence to legal requirements.

We strongly encourage all buyers to be honest about their age, as purchasing products under the legal age is prohibited. Any order placed by individuals under 18 years old will be considered invalid, and we reserve the right to cancel such orders if we become aware of any misrepresentation.

Maintaining a lawful and safe environment is a shared responsibility. We appreciate your understanding and cooperation in complying with age restrictions to help us promote responsible consumption of our products.

We process and ship all orders placed before 4:00 PM on the same business day. We use Swiss Post A-Priority for all our deliveries, which means that once shipped, your package will typically arrive at your address within 1 to 2 working days. Our goal is to get your products to you as quickly and efficiently as possible.

To ensure full transparency, it is important to note that this 1 – 2 day delivery window is a highly reliable estimate provided by Swiss Post. As stated in our GTC (General Terms and Conditions), this timeframe is indicative and not a legally binding guarantee, as final delivery is subject to the operational conditions of the postal service, which are outside our direct control. Estimate of 1 to 5 days as the overall delivery timeframe.

We are committed to providing fast and reliable deliveries. If your order does not arrive within this 5-day timeframe, or if you have any questions or concerns, please contact our customer service team. We are here to assist you and ensure a smooth delivery experience.